Privacy Policy

WHAT INFORMATION DO WE COLLECT?
  • Personal & business details: Name, company name (if applicable), job title
  • Contact information: Email address(es), telephone number(s)
  • Location info: Business address or scrap pickup location, vehicle registration (if applicable)
  • Scrap-specific data: Type, quantity, or value of scrap materials
  • Online identifiers: IP address, browser type, platform (for anonymous analytics)
  • Supporting documents: Government-issued ID, delivery receipts or invoices (if providing or receiving scrap)

Optional info: Any voluntary feedback, comments, or uploaded media

How do we collect information?
  • When you request quotes, service, or collection via form, email, or phone
  • When you communicate with us, including feedback or uploaded documents
  • Via automated tools (e.g., cookies, IP logs, website usage tracking)
  • From authorized third parties, such as partners or agencies, with your consent

From publicly available sources, where applicable (e.g., business directories)

HOW WE USE YOUR INFORMATION
  • To manage your scrap metal requests, schedule collections, and issue invoices
  • To respond to your queries and provide customer support
  • To improve our services and website experience, using anonymous analytics
  • To send service updates or offers, only if opted-in
  • To comply with legal obligations, such as record-keeping for scrap transactions
  • To prevent fraud, protect against misuse, and ensure workplace safety
  • To manage staff recruitment or compliance checks, if applicable
CONFIDENTIALITY

We will not be responsible for the privacy of data collected by websites not owned or managed by Fabulous Scrap Recycling, including any linked sites. We do not sell, rent, or lease your personal information to third parties. Sharing only happens when necessary:

  • With trusted service providers who support scrap pickup, billing, or communications
  • With professional advisors (e.g., legal, insurance, auditors)
  • Where required by law enforcement or regulators

In the event of a merger, acquisition, or sale of company assets, then data may be transferred as part of the transaction

DATA SECURITY

 We use technical, physical, and organizational protocols to protect your data, such as:

  • Encryption (e.g. SSL for online forms)
  • Access controls—only employees or contractors on a need‑to‑know basis
  • Measures for detecting and managing data breaches, with notification procedures when legally required 

 Please note: no system is completely foolproof; we encourage safe password practices, and you should notify us immediately if you suspect unauthorized access.

DATA RETENTION

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including paying invoices, compliance with accounting rules, and scrap dealer licensing. Retention periods take into account the sensitivity of the data, legal requirements, and legitimate business needs.

YOUR RIGHTS

Depending on applicable laws (e.g., GDPR-inspired rights), you have:

  • Right to Access: Request a copy of data we have about you
  • Right to Rectify: Correct any inaccurate or incomplete info
  • Right to Erase/Withdraw Consent: Ask us to delete personal data, subject to legal duties
  • Right to Restrict Processing or Object: Limit how we process your data

Right to Data Portability: Request transfer of your data to another service.
 To exercise any rights, contact us at info@fabulousscraprecycling.com

COOKIES

We use cookies to:

  • Analyze site traffic (e.g. pages visited, IP, session duration)
  • Save user preferences
  • Enhance site functionality.
  • You can manage cookies via browser settings. Declining cookies may limit certain features.
CHANGES TO THIS PRIVACY POLICY

We periodically review and may update this policy. Changes will be posted on this page, and your continued use of our services after updates implies acceptance of the revised policy.

MAKING A COMPLAINT

If you’re dissatisfied, email us at info@fabulousscraprecycling.com with your concerns and relevant details.
 We will:

  • Investigate whether proper procedures were followed
  • Respond within 15 working days, or notify if more time is needed.

If you’re still not satisfied, you may escalate your complaint to applicable regulatory authorities.